R Mayer Segal
R Mayer Segal

Richard “Mayer” Segal | Owner, Founder | t. 347.497.6540

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Professional Bio

  • Working with computers since 1983 (PC’s, laptops, smartphones, etc.)
  • 23yrs experience as trusted advisor, sales engineer, project management, post-install support
  • Competencies supported by stack of graduate education and industry certifications
  • Strategic, solution-based sales approach matches technology needs to operating goals
  • Explain [in layman’s terms] technology systems as tool to operate your business
  • Secures a solution to leverage your available funds, enhance productivity and maximize ROI; business terms are presented straight forward

Align IT to Business NeedsCGEITHigh-level view to align computing infrastructure and governance to meet operating needs; includes policies for change management flowing through functions in security, risk management and IAM.
How to Apply IT to Operating NeedsCOBIT 5Governance of enterprise IT to ensure it facilitates operating needs. Apply most prudent model of Enterprise Architecture
CIA; Align IT with ISE|ISM, CISM, SSCPEnsure Information Security Program protects IT infrastructure with just-enough security, cost-effectively
Risk ManagementCAPLimit risk to computing activities; have security controls in place to mitigate accepted risk posture
Identity Access ControlIAMEnsure infrastructure and controls are in place to limit access to assets to carry out functions
Business AnalystECBAStructured framework to identify pain points in network infrastructure and/or business processes to engineer a thoughtful solution to consider implementing
Continuous ImprovementITILv3Apply 5-core processes moving in continuous spiral to maintain continuous improvement of computing infrastructure (strategy, design, implementation, operations, audit for gaps of performance)
Project ManagementProject+Carry out projects under 5-core processes, driven by 47 sub-processes as needed (initiate, plan, execute, monitor & control, close).

My Reliable Business Process

Strategic Planning >

Business case for initiatives influenced by BABoK >

Solve IT governance goals with certified technical knowledge >

Apply 5 Core ITILv3 processes >

Project Management framework to realize deliverables >

Manage Program, Monitor Performance >

Apply PDCA for current and relevant performance

I combine expertise in strategic, solution-based selling with well-honed big-picture thinking to translate sensible ideas and concepts into reality; the BABoK (business analyst body of knowledge) influences how solutions are crafted. I assure you get the service plan that meets your needs – today and tomorrow – and that its works correctly when handed to you; the service provider supports your technology. I create lasting business relationships to call on; a hands-on personable style is trademark.

I explain in layman’s terms how to see technology systems as a tool to operate your business. I discuss your technology status in detail, 24 months before needing to improve the infrastructure, because months will seem to pass quickly once planning and execution is underway. The concepts above, carried out by my reliable business process, will show the cost and time savings of buying one or a suite of the systems I rep vs. administering your existing system or creating a new one. Facts are presented in simple terms, including ROI, from initial test group to future rollouts. I explain which plan meets your needs to enhance productivity and maximize ROI, leveraging available funds. A private I.T. expert and I analyze and implement the seamless transition of technology from your incumbent system(s) to the host; our services and the products I rep are delivered in a timely, prudent and complete manner.

I empower, facilitate and protect your technology needs with which to profit from.

Versed with:

Gateways & routersWindows XP to 10Web browsers
CybersecurityEmail; Office365Cloud based phone systems
Mobile Device Management, includes smartphone OSDesktop refresh (hardware, software, data)Printer installs / connections


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Avoid periodic sales emails or calls from me by following in Twitter @smbciociso; also become a subscriber to SP Tech in YouTube for informational slideshows. Together, they are time-effective [and sensitive] ways to keep abreast of trends and updates to I.T. technologies, enabling you to prompt informational questions or purchase info when you’re ready.  Thanks very much for showing an interest in SP Tech. I look forward to talking with you soon.